El Toro Motel, Warwick Farm

The hotel was decent for the price paid, with neat and tidy rooms, but did have some issues with pest control. The service staff were friendly and accommodating, but some appeared disinterested, and there were reports of rudeness and unhelpfulness. The location was convenient for visiting a nearby hospital but had some cleanliness and outdated furnishing issues, including noise from industrial units. The dining experience was average, with worn-out breakfast areas. Overall, the value for money was reasonable at this hotel.

The hotel had comfortable rooms for our one-night stay, with a slight chlorine cleaner smell that I managed to freshen up with some after shave. It had a backpackers' accommodation vibe and we paid for the rooms but they were booked by the team. The service was friendly and efficient, and the staff were beyond criticism—friendly, good natured, informative, and helpful. The location was good and conveniently close to the train station, though it looked a bit worn out and could use some renovations. The dining was not too bad, but the breakfast area needs some updating. Overall, a decent stay with a few areas that could use improvement.

The hotel was not up to par with our expectations. The rooms had a strong cigarette smell despite being non-smoking, were extremely dirty with unpleasant odors, and had maintenance issues. The service, although polite, had an incident concerning the room key. The location was convenient for our travel needs but lacked appeal and cleanliness in certain areas. The dining experience was average, and the facilities need improvements.